1. How do I order?
Purchase steps:
1.Choose a color and size first, then add to cart.
2.Click on the shopping cart in the upper right corner.
3.Go to the shopping cart and click the checkout button.
4.Fill in personal information.
5.Select the online payment method to pay and pay successfully to complete the order.
Tipsļ¼SOFORT,OXXO,Spei and Mercadopago paymentsļ¼You need to click "Complete Order" first, jump to the corresponding payment page, and then pay.
2. What payment methods do you accept?
We accept all major credit cards (VISA, Mastercard, Discover, AMEX) , PayPal payments , SOFORT payment , OXXO payment , Spei payment and Mercadopago Payment.
3. How secure is my online order?
100% Risk Free: When purchasing online with a credit card, all of your information is entered into an SSL-secured web page. Your information is then SSL encrypted and sent directly to the appropriate bank's network where your cards and transactions will be authorized and approved. Your credit card information is not stored on our servers.
4. How to choose the right shoe size?
We recommend that you choose the size according to your feet length. If you don't know, please choose the appropriate size according to the size of your usual sneakers. If you can't make a choice, please tell customer service and we will recommend a suitable size for you.
5. Can I return the item if it doesn't fit?
Without affecting the secondary sales, we support returning or replacing the goods within 14 days after receiving the goods, so please buy with confidence.
6. How long does shipping take & how can I track my package?
The delivery time is based on the shipping option that you have chosen. Once the order has shipped, we will email your tracking number and order number. You can check your package based on the tracking number or order number. Letclo™ will focus on your package until you receive it.
Track My Orderļ¼Order numberļ¼: Here
Track My Orderļ¼Tracking numberļ¼: Here
If you still have any question, please contact us directlyļ¼Customer service
Happy Shopping ļ¼ļ¼